Gustav Reyes will not contact me regarding a ring I ordered in March 2007 and still have not received in May 2007. I hope he will contact me. Thank you.

Posted by: Stephanie | May 26, 2007 3:13 PM

I ordered rings for my wedding in January 2007. We received them and they were beautiful. Unfortunately, less than a day after the wedding, my ring splintered when my hand bumped against a car seat.

I was crushed, and Gustav kindly replaced the ring for me for free. BUT - the replacement ring was the wrong size (slightly too tight) and started delaminating (unraveling). Now I don't wear the ring because I'm terrified of it falling apart.

I've emailed and called Gustav repeatedly asking if he can repair it, and offering to pay for shipping, etc. I haven't had any response.

As much as I hate to say it, I'd recommend buying a recycled silver/gold/etc. metal ring, as they'd be more durable. A wood ring doesn't fit into my lifestyle, where my hands frequently contact water (cooking, baking, etc.).

The ring was beautiful, but I wish Gustav was more responsive, and the ring better made.

Posted by: Berta | August 20, 2007 9:01 AM